Student Self-Service - UCF IT

Notice: This is an archived version of it.ucf.edu and will be shut down soon.
For IT help, visit our updated website. If you are within the IT department and feel you are reaching this page in error, please make a brief report via email.

Reminder for Students: Sign into Webcourses using your NID account (not your Knights Email address which might already be signed in) to enroll it in MFA using the Microsoft Authenticator app on your mobile device. For more information and troubleshooting, click here.

Get Help

Technical Support

Submit a ticket or request a service

Call Us

407-823-5117 Monday-Friday 7am – 10pm

Email Us

itsupport@ucf.edu

Chat Support

- Coming Soon -

Knowledge Base

Find answers to common questions

Keep Learning:Click here for resources to help you learn remotely.

Get Connected

Supported Browsers

Having trouble viewing content in your web browser? Visit our supported browser article to verify you are using a UCF supported browser.

Network

Knights Email

Protect your Knights O365 Account with Multi-Factor Authentication(MFA)
View the Knight’s Email Knowledge Base
How do I create my Knight’s Email Account?
How do I sign into my Knight’s Email Account?
How do I reset my Knight’s Email password?
How do I get my Knight’s Email on my iPhone or Android?

Stay Secure

Information to help you stay secure and protect your identity online.

Information Security for Students
Student Email Policy
Use of Information Technologies and Resources
More Technology and Communications Policies
Student Rights to Privacy (FERPA)

Did you Know?

92% of malware is delivered by email
There is a hacker attack every 39 seconds
95% of cybersecurity breaches are due to human error